Privacy Policy

Introduction JBL Construct LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Virginia Consumer Data Protection Act (VCDPA).

Information We Collect We collect personal information that you voluntarily provide through our inquiry forms, including your name, email address, and phone number.

How We Use Your Information Your data is collected for the following business purposes:

  • To facilitate initial consultations and respond to inquiries.
  • To generate preliminary proposals and project estimations.
  • To communicate regarding active projects and milestones.
  • To onboard you into our CRM (Customer Relationship Management) and Project Management portals for seamless project tracking.

Data Storage and No Third-Party Selling We store your information securely within our internal CRM and Project Management systems. We do not and will never sell your personal data to third-party companies. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights Under Virginia Law (VCDPA) As a Virginia resident, you have the right to:

  1. Access: Confirm if we are processing your data and obtain a copy.
  2. Correct: Request correction of inaccurate personal data.
  3. Delete: Request deletion of personal data provided by or obtained about you.
  4. Portability: Receive a copy of your data in a portable, readily usable format.

How to Exercise Your Rights To exercise any of these rights, please contact us at jay@jblconstruct.com . We will respond to your request without undue delay and within 45 days of receipt.

SMS/Text Messaging Communications By providing your phone number and opting in, you agree to receive text messages from JBL Construct LLC regarding your project as well as marketing and promotional messages such as special offers, discounts, and updates. Message frequency may vary. You can reply STOP to opt out at any time. We comply with all VTPPA and TCPA regulations, including time-of-day restrictions (8:00 a.m. to 9:00 p.m. local time)

Cookie and Tracking Technologies Our website utilizes standard cookies and tracking technologies (such as pixels or tags) strictly for the purpose of digital marketing retargeting initiatives. These technologies allow us to present you with relevant advertisements and promotions based on your previous interactions with our site. We do not use these tools to collect sensitive personal information or engage in intrusive tracking outside of these standard marketing efforts

Data Security, Storage, and Handling We implement reasonable administrative and technical safeguards to protect the confidentiality and integrity of your data “. Your information is used by JBL Construct LLC for the following specific purposes:

  • Sending holiday greetings and celebratory messages (e.g., Independence Day).
  • Distributing occasional company promotions or discounts.
  • Occasional email marketing
  • Inquiry follow-ups.
  • Onboarding and project management through our secure internal portals.

All user data is stored safely within our CRM and Project Management tools. Access to this data is strictly limited to authorized company personnel; we do not allow third-party access to these systems

Mobile Information Sharing Statement JBL Construct LLC maintains a strict “No Sale” policy regarding your mobile information. Phone numbers collected for the purpose of SMS or call communication are never shared or sold to third-party providers or marketing firms for monetary gain or any other reason . In the event that a professional referral is beneficial to your project, we will always obtain your explicit, verbal, or written consent before introducing you or sharing your contact details with another party .